Refund policy
🚫 No Returns or Exchanges
As all of our products are made-to-order, we do not accept returns or exchanges once an order has been placed. Each piece is made specifically for you, and this helps us maintain the highest standards of quality and fit.
📦 In Case of Damage
If your order arrives damaged, we’re here to make it right.
To qualify for an exchange or store credit, we kindly request:
- A clear unboxing video showing the package being opened for the first time
- The video must clearly show the damage and the product inside
Once verified, we will either:
- Ship you a brand-new replacement of the same item, or
- Issue you store credit for a future purchase
Thank you for understanding and supporting slow, conscious fashion. 🖤