WHY DON’T WE OFFER COD/ ACCEPT RETURNS?

Customized and Personalized Products

Items that are customized or personalized are tailored to individual preferences and specifications. Such products cannot be resold, and therefore, are typically non-returnable unless they arrive defective.

Order Authenticity & Reduced Cancellations
COD orders often lead to high cancellation rates, which affects our inventory and shipping operations. We want to ensure every order is confirmed and intentional.

Custom & Handmade Products
Our pieces are made-to-order or customized. As these are tailored to each customer, returns are not possible unless there is a manufacturing defect.

Damage or Issue? We’ve Got You
If there’s ever an issue with your order—like receiving the wrong item or a damaged product—please contact us within 48 hours of delivery. We’ll be happy to resolve it.